Account & data

Delete your account

Request permanent deletion of your PetAura account and all associated data. No need to log in.

What happens when you request deletion

We take your privacy seriously. Once we receive a valid request, we permanently remove your data.

  • Everything is deleted

    Your account, pet profiles, health logs, reminders, uploaded documents, and AI conversation history.

  • Within 7 business days

    We complete the deletion within 7 business days of receiving your request.

  • Only legally required data is kept

    Anonymized analytics or legally mandated records may be retained as required by law.

Prefer email?

Email [email protected] with the subject "Account Deletion Request" and your registered email address.

This opens your email app with the request pre-filled. You can also email [email protected] directly.